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Recorded, robot and AI voice calls

Know who's robocalling you? You could be owed money.

If you can tell us the name of the company calling your cell phone with a recording or an AI voice, we might be able to get you paid. Under federal law, illegal prerecorded calls can be worth $500 to $1,500 each. Calls meant for somebody else are the ones we want most.

Don't know who it is? Send us the recording. Let us take a listen.

We track numbers that consumers have recently reported to the FTC for prerecorded calls. Don't see yours? You can still tell us about the calls.

Calls we especially want to hear about

Tell us if

  • You heard a recording, a computer voice or an AI voice, not a live person, or it left a recorded voicemail. AI voices count, even ones that sound human.
  • It was looking for someone else. "This message is for Jennifer..." and you aren't Jennifer.
  • You know who's calling. The recording names the company (a bank, lender, pharmacy, medical office, utility, insurer or collection agency), or you called back and found out.
  • It keeps happening, sometimes even after you told them they had the wrong number.
  • You kept the voicemail. No idea who's behind it? Send us the recording anyway. A callback number or an account reference can be enough for us to track them down.

Usually hard to pursue

  • Scam calls that pretend to be the IRS, Social Security, Amazon or the police.
  • Calls that never say who is calling and come from a different number each time.
  • A single call with no message.
  • Calls you agreed to get from a company you do business with.

A name is what makes these cases work. Scam calls that never say who they are and show up from a new number every time are usually impossible to pin on anyone, so we may not be able to help with those.

Tell us who's calling

Numbers people are reporting this week

Most reports to the FTC about prerecorded calls in the last 30 days, among numbers we track. Consumers file these reports; the FTC doesn't verify them.

See every number we're tracking

AI voices are artificial voices under the law

More and more companies are replacing recorded messages with AI voice agents that sound like a person, pause like a person, and even answer your questions. In 2024 the Federal Communications Commission ruled that voices generated by AI are "artificial" voices under the Telephone Consumer Protection Act. That means an AI caller has to follow the same rules as a robocall, however convincing it sounds.

If a company's "assistant" keeps calling you, especially if it keeps asking for someone else, we want to hear about it. How to tell you're talking to an AI voice

Why we focus on class actions

We investigate cases where a company's calling practices may have affected many people, not just one person. A company that keeps dialing numbers that have changed hands, or plays the same recorded message to thousands of people who never agreed to get it, rarely does that to only one phone.

A class action lets one or a few people bring a case on behalf of everyone who received the same kind of calls. Your report helps us see whether what happened to you is part of a pattern. Whether a case can go forward as a class action is decided by a court, based on the facts.

Why "the wrong person" matters

The Telephone Consumer Protection Act restricts calls to cell phones that use an artificial or prerecorded voice unless the caller has the consent of the person it called. Companies often get consent from their own customers. But when a phone number changes hands, or a customer gives a wrong number, the recordings start going to someone who never agreed to anything. That someone may be you.

The law provides statutory damages of $500 for every call that violates it, and up to $1,500 per call if a court finds the company did it willfully or knowingly. That's per call, so it adds up fast when a company calls week after week. Whether any particular call qualifies depends on the facts, and a lawyer needs to look at yours. More on calls meant for someone else

What happens when you contact us

  1. Tell us what happened. The form takes about two minutes. The more specific you are about the recording and who it asked for, the better.
  2. A lawyer reviews it. Andrew Perrong of Perrong Law LLC looks at who called, what they said, what evidence you have, and whether the same thing is likely happening to other people.
  3. We follow up if we can help. If it looks worth pursuing, we'll contact you about next steps and the evidence to keep. There is no charge for us to review what you send.

Know the company? Tell us. Don't know? Send us the recording.

Start your report